Accessibility at Henna Sooq
Natural hair and body care should be within everyone’s reach — and so should the way
you shop with us.
Henna Sooq is committed to making our website welcoming and usable for everyone, including people with disabilities. We want every customer to be able to explore our products, classes, and community with ease.
Our commitment
We treat accessibility as an ongoing priority, not a one-time project. As we add products,
classes, and content, we review and improve the experience for people who use assistive
technologies — and we work to remove barriers wherever we find them.
Conformance
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the
internationally recognized standard for digital accessibility. While we work toward full
conformance across our site, some areas may not yet meet every guideline. We are committed to identifying and addressing those areas over time.
Features that help you shop
We’ve worked to include, and continue to improve:
● Text that can be resized in your browser without breaking the page
● Descriptive alternative text for product images
● Clear, consistent headings and page structure for easier navigation
● Keyboard access for links, menus, and buttons
● Color combinations chosen with readability and contrast in mind
● Compatibility with modern screen readers and assistive technologies
Third-party content
Some parts of our site rely on third-party tools and content — such as embedded videos,
customer reviews, and the apps that power features like checkout. We choose our partners carefully, but we may not have full control over the accessibility of every third-party element. If you run into a barrier with any of these, please tell us and we’ll do our best to help.
Need a hand? We’re here.
If any part of our website makes it difficult to browse, place an order, or find what you need, you don’t have to navigate it alone. Reach out and a member of our team will personally help you — including placing an order for you.
Share your feedback
Your experience helps us improve. If you encounter an accessibility barrier on hennasooq.com, or you have a suggestion, please contact us:
Email: hello@hennasooq.com
Phone: 1-833-811-7667
It helps us most if you include the page or product, what you were trying to do, and the barrier you ran into. We aim to respond within three business days.
Ongoing effort
Accessibility is a continuous commitment at Henna Sooq. We review this statement and our website regularly, and we welcome your input as we keep improving.