How do I earn points?
For every $1 purchase (excluding shipping) you will receive 5 points (or more depending on which tier level you are in). You can also earn bonus points through creating an account, on your birthday and when you refer a friend. You must be logged in to receive your reward points. If you check out as a guest all reward points are null and void. You can also earn points on product purchases (not valid on services) at our Columbia, Maryland location.
How do I get to tiered levels?
By earning points you will added to the next tier level once the tier minimums are met. Points earned last 365 calendar days from date of order purchase. To maintain tier level you must maintain spend level to stay in that tier level throughout. Should you not maintain tier level spend over 365 calendar days, you will be moved to a lower tier level.
How do I check my balance?
Log in to your store account. You will see on your account page, right above your order history, your reward point balance and current offers.
How can I use my points?
Use your points to redeem rewards such as coupon codes or free products, or as payment towards an order. Rewards cannot be combined with coupons or any other promotions (excluding free products). Rewards are valid both online and at our Columbia, Maryland location.
Will my points expire?
Yes points do expire. Points expire 365 calendar days from when they are earned.
Will My Coupon Codes Expire?
Yes they will expire 14 days after they are redeemed.